Feedback & complaints

Tell us you opinion about something you heard on Falafel Frequencies.
Or tell us about something you’d like to hear on Falafel Frequencies.
Heard something on Falafel Frequencies that you’d like to complain about? Tell us more.

Complaints procedure

We do not tolerate sexism, racism, homophobia, xenophobia, or religious discrimination even from and to individuals of the same religion. Your complaints that involve matters from the aforementioned list will be addressed swiftly and professionally and you will be informed of the action taken consequently.

  1. Our code of ethics governs what is considered a violation.

  2. There will always be a way for our audience to complain directly to us.

  3. Complaints will be addressed fairly and in a timely manner.

  4. When applicable, an investigation of the circumstances may be conducted.

  5. You will be informed of the remedy or action taken when applicable.

  6. We pledge to protect the privacy of both the complainant and the respondent, unless otherwise required legally.

Responsibility

Overall responsibility for the complaints policy, its enforcement, and implementation is the responsibility of Falafel Frequencies’ founder, Noha Mohamed.